Robodebt, Centrelink and the Lessons Learnt
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Earlier this year, Centrelink was at the centre of the Robodebt scandal: a failed program widely criticized for its reliance on computer algorithms to incorrectly raise debt notices against Centrelink users, with little human oversight.
The Wire’s Leon Georgiou spoke with Investigative Journalist and Author, Royce Kurmelovs, about what’s changed since the Robodebt scandal and whether the government has learnt any lessons from the debacle.
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