Perils of parcel pick-up: removing barriers to access

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Although the queues can be a pain, collecting a parcel from the post office is a relatively simple matter. Unless you are a person who is blind or vision impaired. The little card that the postie leaves in the letterbox has no tactile features to distinguish it from ordinary junk mail. So it’s often the case that people with vision impairment are unaware a parcel is waiting for them at the Post Office. In light of the Senate Inquiry in to the performance of Australia Post, disability advocates are calling for a redesign of the notice cards.

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